Your Privacy at CFS Roofing Services
Plain language, no fine print games. Here is what we collect when you request a quote or contact us, how we use it, who we share it with, and the choices you have.
This Privacy Policy applies to cfsroofing.com and to the information CFS Roofing Services collects when you request a roofing quote, schedule an inspection, or otherwise contact us. For more than 40 years we have served residential and commercial property owners across Southwest Florida, and we treat the details you share with us the same way we treat your roof: with care, and only as a means to do the job right. When you reach out for residential or commercial roofing or sign up for our Roof Guard maintenance program, the only information we want is the information it takes to serve you well.
Overview
CFS Roofing Services ("CFS," "we," "us," or "our") is a licensed Florida roofing and sheet metal contractor (License CCC1325562) operating from offices in Fort Myers, Naples, and Sarasota. We collect personal information for one simple reason: so we can respond to your request and provide roofing services across Lee, Collier, and Charlotte counties and the surrounding Southwest Florida communities. By using this website or submitting a form, you agree to the practices described here. If you do not agree, you can always reach us directly by phone instead.
Information We Collect
Almost everything we collect, you give us on purpose, by filling out our quote form, requesting an estimate, or emailing or calling our office. We do not require you to create an account to use this site.
- Contact details you submit — name, email address, phone number, and the property address where you need roofing work.
- Project information — the type of property (residential or commercial), the service you need, and any notes, photos, or details you choose to include about your roof.
- Basic technical data — automatically logged when you visit, such as browser type, device, approximate region, and pages viewed, used to keep the site working and secure.
We do not knowingly collect sensitive categories of personal information through this website, and we ask that you do not send any to us.
How We Use Your Information
We use the information you provide strictly to serve you. Specifically, we use it to:
- Respond to your quote request, schedule a free roof review, and prepare a written proposal.
- Communicate with you about your project, including scheduling, estimates, scope, and follow-up.
- Perform and document the roofing work you hire us for, and support warranty or insurance claims.
- Maintain, secure, and improve our website, and meet our legal and recordkeeping obligations.
If we ever want to send you occasional CFS updates or seasonal roofing reminders, it will be clearly optional, and you can opt out at any time.
Sharing & Disclosure
CFS keeps your information in-house wherever possible. We share it only in the limited situations needed to do our work or to comply with the law:
- Service providers who help us operate, such as our website host, email and form provider, or a manufacturer partner needed to register your warranty, and only to the extent required to deliver that service.
- Insurance and claims parties when you ask us to document storm or hurricane damage for a roofing claim on your behalf, which is part of our same-day storm response across Southwest Florida.
- Legal and safety requirements, if disclosure is required by law, a valid legal request, or to protect the rights, property, or safety of CFS, our clients, or the public.
We require the partners who handle data on our behalf to protect it and to use it only for the purpose we engaged them for.
We Do Not Sell Your Data
This one is short on purpose. CFS Roofing Services does not sell, rent, or trade your personal information. We do not share it with advertisers or data brokers, and we do not pass your contact details to unrelated companies for their marketing. The information you give us is used to serve you, nothing more.
Cookies & Analytics
Like most websites, cfsroofing.com may use cookies and similar technologies. Cookies are small text files stored on your device that help the site function, remember your preferences, and let us understand, in aggregate, how visitors use our pages so we can improve them.
Any analytics we use is focused on overall site performance and traffic patterns, not on building a personal profile of you. You can control or disable cookies through your browser settings; note that turning some cookies off may affect how parts of the site behave. We do not use cookies to sell your information.
Data Retention & Security
We keep your information only as long as we reasonably need it, to respond to your inquiry, complete and stand behind your roofing project, honor warranties, and satisfy legal, accounting, and recordkeeping requirements. When it is no longer needed, we take steps to delete or de-identify it.
We use reasonable administrative, technical, and physical safeguards designed to protect your information against loss, misuse, and unauthorized access. No method of transmission or storage is ever completely secure, however, so we cannot guarantee absolute security of information sent over the internet.
Your Choices & Rights
You are in control of the information you share with CFS. At any time you may:
- Ask us what personal information we hold about you and request a copy.
- Ask us to correct or update information that is inaccurate or out of date.
- Ask us to delete information we no longer need to keep, subject to our legal obligations.
- Opt out of any optional marketing messages at any time.
To make any of these requests, just contact us using the details on this page, and a real person at our Fort Myers, Naples, or Sarasota office will help you. We respond to privacy requests the same way we respond to roofing requests across our Southwest Florida service area: promptly, and by a human.
Children's Privacy
This website and our services are intended for property owners and businesses, not for children. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, please contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time as our business, technology, or the law changes. When we do, we will revise the effective date at the top of this page and post the updated policy here. Your continued use of the site after an update means you accept the revised policy.
Contact Us About Your Privacy
If you have any questions about this Privacy Policy, or you want to access, correct, or delete information we hold, reach out to our team. You can call us at 239-561-2600 or send your request through our contact page, and we will route it to the right person. Whether you are a homeowner in Lee County, a property manager in Collier, or a commercial owner in Charlotte County or Sarasota, the same Southwest Florida team that handles your roof handles your information. We are happy to help.
How We Handle Your Information
Three principles guide everything we do with the details you share when you ask CFS Roofing Services for a quote, an inspection, or storm help.
We Never Sell It
Your name, number, and property address are used to serve your roofing project, never sold, rented, or traded to advertisers or data brokers. Full stop.
Only What We Need
No account, no surprise tracking, no fine-print games. We collect the details it takes to quote and complete your residential or commercial roof, and nothing more.
A Real Person Answers
Have a privacy question? Call our team at 239-561-2600 and reach a real person at our Fort Myers, Naples, or Sarasota office, not a form that goes nowhere.
